Rydges Southbank Townsville Hotel

23 Palmer Street, Townsville, Australia, 4810show map
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Highlights
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33of 42 hotels in Townsville
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

Rydges Southbank Townsville is located in Townsville, 1.2 miles from Castle Hill Lookout, and offers a swimming pool. The venue was opened in 1987, renovated in 2012 and is housed in a 7-storey building. There is a storage for belongings, a designated smoking area and private parking at the accommodation.

Location

Its premium location offers quick access to Kissing Point Fortification. The hotel is just 1.8 miles from Jezzine Barracks. Cape Cleveland Lighthouse is just few minutes' walk away.

Townsville train station is a 20-minute walking distance away.

Rooms

This property offers air-conditioned rooms with multi-channel TV, a lounge and a writing table. Some rooms open up to great views of river. Foam pillows, bedding and linens in addition to bathrooms with a hairdryer, complimentary toiletries and bath sheets are featured in all rooms.

Eat & Drink

This accommodation offers on-site breakfast in the bar. A fine variety of local dishes is offered at the superb restaurant onsite. Drinks are available at the night bar. Guests can dine at IMC Steak House within 200 feet of the venue.

A continental breakfast is served at the price of AUD 18 per person per day.  The hotel offers a buffet breakfast at the price of AUD 22.95 per person per day. 

Leisure

The property offers guests to enjoy a spa area and a hot tub. There is a gym on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   7.  Number of rooms:   98.

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Saltwater pool

Spa and relaxation

Jacuzzi

Spa & wellness center

Sports & Fitness

  • Fitness center
  • Tubing

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Stores/Commercial services
  • Newspaper service

Dining

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Children's play area

Spa & Leisure

  • Saltwater pool
  • Beach towels
  • Casino
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Shallow end

Room view

  • Sea view

Room features

  • In-room air conditioning
  • Mini-bar
  • Connecting rooms
  • Living room
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator
  • Electric kettle
  • Dryer

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedExisting bedsFREEAll children4 - 18 yearsExisting bedsFREE
PetsPets are not allowed.
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Rooms and availability

Twin Room
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    4 persons
  • Free Wi-Fi
room details
Superior Queen Room
  • Bed options:
    • 1 Queen-size bed
  • Max occupancy:
    2 persons
  • Free Wi-Fi
  • Shower
  • Non-smoking
  • Heating
room details
Deluxe Queen Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 2 Single beds
  • Max occupancy:
    4 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Non-smoking
  • Heating
room details
Location
  • Nearby
  • Restaurants
  • City landmarks
Museum of Tropical QueenslandMuseum of Tropical Queensland1100 ft70-102 Flinders Street
Reef HQ AquariumReef HQ Aquarium2200 ft
Townsville Yacht Club MarinaTownsville Yacht Club Marina600 ft1 Plume St
Perc Tucker Regional GalleryPerc Tucker Regional Gallery1400 ftCorner of Denham and Flinders St
Street Art CBD Walking TrailsStreet Art CBD Walking Trails1100 ftDenham Lane
Aluminium Art ExclusivesAluminium Art Exclusives1400 ft263 Flinders St
Umbrella Studio Contemporary ArtsUmbrella Studio Contemporary Arts2500 ft482 Flinders Street Townsville
IMC Steak HouseIMC Steak House200 ft17 Palmer St
Cactus Jack's Bar & GrillCactus Jack's Bar & Grill200 ft21 Palmer St
Southbank RestaurantSouthbank Restaurant100 ftU 17 29 Palmer St
JamJam600 ft1 Palmer St
Simply Tops Seafood BarSimply Tops Seafood Bar300 ft33-35 Palmer St South Townsville
Centro Bar and GrillCentro Bar and Grill300 ft12-14 Palmer St
Townsville Yacht ClubTownsville Yacht Club700 ft1 Plume St South Townsville
Table 51Table 51800 ft51 Palmer St
show map
Getting around
Airports
Townsville (TSV)3.7 mi
Palm Island (PMK)38.5 mi
Train
Townsville Train Station1.2 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.2
Very goodbased on 62 reviews

Rating by category:

7.3
Location
6.5
Rooms
6.5
Service
  • 7.0
    Very good

    Easy access, close to everything. $15 breakfast very reasonable.

    The excessive cost over the v8 weekend. I know its wide spread over the whole town but accommodation is very expensive. I go to every round of the v8'S. Townsville & Adelaide both escalate accom prices for the weekend.

  • 8.8
    Great

    Position of the hotel is brilliant, resturant downstairs is very good with great service. The reason I booked the hotel was because of a previous business partners recommendation.

  • 5.4
    Guest rating

    in the better part of central townsville next to the restaurants

    room tired needed refurbishing and a good clean

  • 8.2
    Great

    Good front desk service and Restaurant. Great location. Undercover parking

    The television was an outdated analogue set with poor reception. The coffee cups are tiny there were no mugs. The cleaners trolley sat in the same place in the hallway outside the room for over two hours

  • 5.0
    Guest rating

    The location of the hotel was good, with a variety of places to eat and drink nearby. The free parking was secured at night, which was great.

    The room was outdated - think tragic 1970's tropical look - and the lift smelled like a nursing home cleaning liquid had been used aplenty. Then there's the fridge - old, battered and need of defrosting (I have no idea what the house-keeping/management are doing).And then we got hammered for a credit card surcharge just to top it all off. Not a good experience - which sadly seems to be par for the course for Rydges hotels...

  • 5.0
    Guest rating

    mini bar

    I stayed at one in Sydney and it was disgusting then thought I would give it another chance and my partner and I both agreed that we would not stay at another rydges again due to the fact that looks like it had the same things in the room for 50 years not very clean. building nice on the outside but not on the inside. one of the lifts smelt like rotten eggs. I think you should lood at redecorating and puttin new bed spreads on the beds. not relaxing at all

  • 8.0
    Great

    Location is good for shopping, restaurants,marina. Due to wife's illness & return home advised by dr. staff were most polite & anxious to help in any way possible.

    Hotel is tired - in definite need of total renovation.Will not recommend until renovations are completed

  • 9.0
    Perfect

    Position and convenience and still not too far to walk to the Strand. We also appreciated the early start for breakfasts.Particularly liked the ability enabling one to control the air conditioning to our needs, this is often not the case in hotels.

  • 5.0
    Guest rating

    Check in was 2pm, when I arrived there was no room available. Very unhappy with this. Room was available at 5.30pm, still had to pay full price. Staff said there was nothing they could do. Not from Townsville and had no where else to go, absolutely ridiculous, I will not be back again.

  • 5.0
    Guest rating

    It was ok pretty outdated rubbish view and dirty room the floor needed a Hoover the glass to have a drink in was dirty the spoon and coffee cup was dirty and the bathroom needed a good scrub.

  • 10.0
    Perfect

    We found it conveniently placed,the breakfasts were good and always ready on time. Our room was well provided with towels etc and backed up each day. The staff were always most obliging and pleasant We would always be happy to come to a Rydges Hotel again.

  • 8.8
    Great

    Great beds and very comfortable. Nice views and great hotel staff & service. Woulkd def stay again. I hate paying huge prices at hotels and although I still thought the rate was above my average the stay was much better then i thought it would be.

    Only bad thing was work being done on the hotel. Drilling that vibrated the walls between 7-9am then nothing. Would be bettter if they drilled during the later morning hours say after check out time.

  • 5.0
    Guest rating

    Its Proximity to where we had to be suited us but for the price and the condition of the rooms we will be looking else where in the future

  • 9.4
    Perfect

    Excellent steakhouse; great bed

  • 5.4
    Guest rating

    1. Convenient. 2. replacement of faulty electric jug and cord was quick and efficient 3. Breakfast room service was greta and a good breakfast too.

    1. On level 2, the view of cigarette butts outside our window was extremly poor. Butts from a previous event/s were left in a pile on the floor outside our window and remained there for the duration of our stay and were in fact added to during our stay. 2. the rooms are very tired and out dated (plastic shower curtains, plumbing etc) 3. Other family members took advantage of the upgrade facility. I did not know about it and was left on level 2 (Battlers Avenue) whilst other family members were upgrade to rooms with a view.

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FAQ
What is the closest airport?
The hotel lies within 7 miles of Townsville airport.
How far is the city center from the property?
The city center is located 3.9 miles away.
Are there any cleaning services provided?
Yes, the hotel offers dry cleaning service.
Can I have lunch or dinner nearby?
Yes, you can have a meal at IMC Steak House, Cactus Jack's Bar & Grill and Paradise Bar located about 200 feet away.
What room types are available here?
Such room types as a double room and standard room are available on site.
What onsite sport activities can I take part in?
You can benefit from a gym and a fitness center available on site.
Highlights
TripAdvisor Traveler Rating
read all 687 verified reviews
TripAdvisor Traveler Rating
33of 42 hotels in Townsville
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedExisting bedsFREEAll children4 - 18 yearsExisting bedsFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Townsville (TSV)3.7 mi
Palm Island (PMK)38.5 mi
Train
Townsville Train Station1.2 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.